Zillow is the most-visited real estate and rental market place in the US. This project details the design of a robust design system for Zillow’s marketing sites. This initiative resulted in the creation of over 400 components for web.
Duration
4 months
Role
Brand designer
Impact at a glance
Increased campaign launch speeds
Established marketing design system
Created guidelines for content writers

THE PROBLEM
Zillow’s marketing ecosystem lacked a shared design and development system, leading to inconsistent brand execution, inefficient workflows, and excessive custom code. Marketing, design, and content teams operated without clear guidelines, while development teams were strained by fragmented patterns and ad-hoc requests. Without centralized documentation and reusable components, teams struggled to move quickly and deliver cohesive, scalable campaigns.
THE GOAL
Zillow’s marketing ecosystem lacked a shared design and development system, leading to inconsistent brand execution, inefficient workflows, and excessive custom code. Marketing, design, and content teams operated without clear guidelines, while development teams were strained by fragmented patterns and ad-hoc requests. Without centralized documentation and reusable components, teams struggled to move quickly and deliver cohesive, scalable campaigns.
Process
Discover
Stakeholder interviews, program owners, audit of marketing sites
Design
Design components, assets, multiple responsive sizes
Development & QA
Redlines, bug-bashes, QA reporting
Documentation
Detailed documentation, design system workshops













The successful creation of the marketing design system addressed key challenges and achieved the following outcomes:
Consistency and Flexibility
Provided a flexible framework that allowed the marketing team to achieve their specific goals while maintaining brand consistency.
Efficient Campaign Execution
Enabled a faster and more effective approach to web-based marketing campaigns.
Empowered Content Writers
Supplied clear guidelines and performance metrics for optimized content creation.
Centralized Resources
Established a comprehensive library of design and code documentation, improving accessibility for all team members.
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